Product Safety and Recall Policy

At Le Blewj, product safety is important. This policy explains safety information for home goods, product use, recalls, and product safety communications.

1. General product safety

Customers should read and follow all product instructions, warnings, care instructions, and safety information provided with each product.

Products are intended for use as described on the product page. Do not modify, overload, or use the product in a manner not intended or described.

2. Safe use in the home

Customers must keep small parts, packaging materials, and plastic bags out of reach of children and pets. Packaging materials must be safely disposed of or stored after unpacking.

Place products on stable, level surfaces where appropriate. Keep products away from stairs, windows, glass, hard edges, heat sources, water, and similar hazards where applicable.

3. Product Care

Follow all care instructions provided with the product. Clean surfaces with a soft, damp cloth and mild detergent where appropriate, and dry them afterwards. Avoid exposure to excessive humidity, direct heat, harsh sunlight, harsh detergents, or improper cleaning methods unless the product is designed to withstand them.

4. Product Recalls and Safety Warnings

If we become aware of a product recall, safety warning, or corrective action that affects a product we sell, we may contact affected customers using the contact information provided at the time of purchase.

We may also provide instructions on repair, replacement, refund, disposal, or other corrective action.

5. Report safety issues

If you believe a product poses a safety risk, please stop using it and contact us immediately at info@leblewj.com or +33 9 83 73 36 01.

Include your order number, product name, description of the safety issue, photos or videos, and product labels, batch numbers, or identifying information if available.

6. EU product safety information

For products sold to consumers in the European Union, applicable product safety, manufacturer, importer, responsible economic operator, warning, and traceability information must be provided on the product, packaging, associated documentation, product page, or upon request where required by law.

If you have questions about EU product safety information for a product, please contact us at info@leblewj.com.